#cvs-bot-btn{position:fixed;right:20px;bottom:20px;width:58px;height:58px;border-radius:50%;background:#DD183B;color:#fff;border:0;box-shadow:0 12px 28px -10px rgba(15,23,42,.6);cursor:pointer;z-index:99998;display:flex;align-items:center;justify-content:center}
#cvs-bot-btn:hover{background:#c1142f}
#cvs-bot-btn svg{width:26px;height:26px}
#cvs-bot{position:fixed;right:20px;bottom:88px;width:340px;max-width:calc(100vw - 32px);height:520px;max-height:calc(100vh - 120px);background:#fff;border-radius:16px;box-shadow:0 24px 60px -20px rgba(15,23,42,.55);display:none;flex-direction:column;overflow:hidden;z-index:99999;font-family:'Inter',system-ui,sans-serif}
#cvs-bot.is-open{display:flex}
#cvs-bot header{background:#DD183B;color:#fff;padding:14px 16px;display:flex;align-items:center;gap:10px}
#cvs-bot header strong{font-size:.92rem;font-weight:600;display:block}
#cvs-bot header small{font-size:.72rem;opacity:.85}
#cvs-bot header .dot{width:8px;height:8px;border-radius:50%;background:#7CFFB2;margin-left:auto}
#cvs-bot .body{flex:1;overflow:auto;padding:14px;background:#FFF9F6}
#cvs-bot .msg{max-width:85%;padding:10px 12px;border-radius:12px;font-size:.85rem;line-height:1.45;margin-bottom:9px;white-space:pre-wrap}
#cvs-bot .msg.bot{background:#fff;border:1px solid #F0E4DE;color:#0F172A;border-bottom-left-radius:4px}
#cvs-bot .msg.user{background:#DD183B;color:#fff;margin-left:auto;border-bottom-right-radius:4px}
#cvs-bot .msg.asesor{background:#E7F8EF;border:1px solid #B7E8CB;color:#0E7A41}
#cvs-bot .msg.asesor::before{content:"Asesor";display:block;font-size:.66rem;font-weight:700;text-transform:uppercase;letter-spacing:.05em;margin-bottom:3px;opacity:.7}
#cvs-bot .typing{font-size:.78rem;color:#8593AB;padding:0 4px 8px}
#cvs-bot form{display:flex;gap:8px;padding:10px;border-top:1px solid #F0E4DE;background:#fff}
#cvs-bot input{flex:1;border:1px solid #E3D6CE;border-radius:9px;padding:11px 12px;font:400 .88rem 'Inter',sans-serif;min-height:44px}
#cvs-bot button.send{background:#DD183B;color:#fff;border:0;border-radius:9px;width:46px;min-height:44px;cursor:pointer;font-size:1.1rem}
#cvs-bot .foot{font-size:.66rem;color:#9AA6B8;text-align:center;padding:0 0 8px;background:#fff}
@media (max-width:480px){#cvs-bot{right:8px;left:8px;width:auto;bottom:78px;height:calc(100vh - 110px)}}